Important: By creating an account or using jl10.best, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not register or continue using the platform.
1 Introduction
This Privacy Policy describes how jl10 ("we," "us," "jl10") collects, processes, stores, and protects personal data belonging to players and visitors who access jl10.best. jl10 is an online gaming platform operating for eligible adult players in the Philippines.
We recognise that sharing personal information with an online gaming platform is a significant act of trust. This policy exists to explain clearly what we do with that information — and what we will never do with it. Wherever possible, we have written this policy in straightforward English rather than dense legal language, because we believe Filipino players deserve to understand the terms they are agreeing to.
This Privacy Policy should be read alongside the jl10 Terms and Conditions, which govern the overall player relationship with the platform. Both documents are accessible through the footer of every jl10 page.
2 Personal Data We Collect
jl10 collects personal data in two main ways: information you provide directly, and information collected automatically when you use the platform.
Data you provide directly:
- Full legal name as it appears on your government-issued ID
- Date of birth
- Philippine mobile number
- Email address
- Residential address in the Philippines
- Government-issued ID details submitted during verification (e.g., Philippine passport, SSS ID, UMID, driver's licence)
- Payment method details (e.g., registered GCash or Maya mobile number, bank account name and number for bank transfers)
- Communications you send to jl10 support
Data collected automatically:
- IP address and approximate geolocation
- Device type, operating system, and browser version
- Pages visited on jl10.best, time spent, and navigation paths
- Game activity logs including session duration, wager amounts, and game selections
- Login timestamps and session identifiers
- Cookies and similar tracking technologies (covered separately below)
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity data | Full name, date of birth, ID details | Account verification, age checks |
| Contact data | Mobile number, email, address | Communication, account recovery |
| Financial data | GCash number, bank account name | Processing deposits and withdrawals |
| Technical data | IP address, device info | Security, fraud prevention |
| Usage data | Game logs, session data | Platform improvement, responsible gaming |
3 Why jl10 Collects Your Data
Every piece of data jl10 collects serves a specific, legitimate purpose. We do not collect information as a precaution or "just in case." Here is why we need what we ask for:
- To operate your account: Name, email, and contact details are required to create and maintain your jl10 account and to communicate with you regarding your account activity.
- To process payments: Financial data linked to your GCash, Maya, or bank account is necessary to receive deposits and remit withdrawals in Philippine pesos.
- To verify your identity and age: Philippine law and responsible gaming practice require that jl10 confirm players are adults and that their identity matches their payment methods. This prevents fraud and protects all players.
- To prevent fraud and maintain security: Technical data like IP addresses and device identifiers help jl10 identify unusual account activity and protect players from unauthorised access.
- To comply with anti-money laundering obligations: Regulatory requirements may require jl10 to monitor, record, and report certain transaction patterns. This is a legal obligation, not a commercial one.
- To improve the platform: Usage data helps jl10 understand how Filipino players interact with games and features, which informs platform decisions and improvements.
- To support responsible gaming: Game session and activity data is used to identify patterns that may indicate a player needs support, consistent with jl10's responsible gaming commitments.
4 Legal Basis for Processing
jl10 processes personal data on the following legal grounds, each of which applies to specific processing activities:
- Contract performance: Processing necessary to deliver the jl10 services you signed up for, including account management, game access, and payment processing.
- Legal obligation: Processing required by applicable laws, including age verification requirements, anti-money laundering regulations, and mandatory record-keeping obligations.
- Legitimate interests: Processing carried out for jl10's legitimate operational interests — such as fraud prevention and platform security — where those interests do not override your rights.
- Consent: Where jl10 sends optional marketing communications or uses non-essential cookies, we will ask for your specific consent beforehand. You may withdraw consent at any time.
6 Cookies and Tracking Technologies
jl10.best uses cookies — small data files stored on your device — and similar tracking technologies to enable core platform functions and improve the user experience.
The types of cookies used by jl10 include:
- Essential cookies: Required for the platform to function. These enable login sessions, maintain your game state, and support security features. You cannot opt out of these without affecting platform functionality.
- Functional cookies: Remember your preferences, such as language settings and display choices, to personalise your jl10 experience across sessions.
- Analytics cookies: Help jl10 understand how players navigate the platform so we can identify areas for improvement. Data collected through analytics cookies is aggregated and not linked to individual identities without consent.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect how some parts of jl10 function on your device.
7 How Long jl10 Keeps Your Data
jl10 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable Philippine law and regulatory obligations.
In practice, this means:
- Account registration data is retained for the duration of your jl10 account and for a period after account closure as required by anti-money laundering regulations.
- Transaction records are typically retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping requirements.
- Identity verification documents are retained for the period required by the applicable verification standard and then securely deleted or destroyed.
- Support communications are retained for the period necessary to resolve any open queries and for a reasonable period thereafter in case of related follow-up queries.
- Usage and analytics data may be retained in aggregated, anonymised form indefinitely for platform improvement purposes, as it can no longer be linked to an individual at that point.
8 How jl10 Protects Your Data
jl10 implements technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. These include:
- Encryption of data in transit using HTTPS/TLS across all jl10 pages and API connections.
- Restricted access to personal data — only jl10 staff and contractors with a genuine operational need can access your data, and access is logged.
- Secure storage practices for sensitive data including payment-related information.
- Regular security reviews of platform infrastructure and third-party service integrations.
No online platform can guarantee absolute security. By using jl10, you acknowledge that there is an inherent risk in transmitting personal data over the internet, and you are responsible for keeping your own device and jl10 login credentials secure.
If you suspect that your jl10 account has been compromised, contact us immediately at support@jl10.best so we can take appropriate protective action.
9 Your Data Rights
As a jl10 player based in the Philippines, you have the following rights regarding your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules: